New: Spryng SMS gateway with E.164 validation

The right message,
at the right time

Automatic SMS messages with payment links, appointment reminders, and status updates. Via the Spryng SMS gateway with E.164 validation and delivery reporting.

Highlights

All customer contact, automatically via SMS

From payment request to appointment reminder — Baka Glass keeps your customers informed without you having to worry about it.

Pay

Invoice with one tap

Customer pays directly via the SMS link.

Appointments

Automatic reminders

Every appointment confirmed 24 hours in advance.

Status

Always up to date

Update at every step of the order.

Control

Fine-grained configuration

Decide which SMS messages are sent.

Payment links

Pay invoice with one click via SMS

When creating an invoice, an SMS with a shortened payment link to Mollie or Stripe is automatically sent. Secure URLs via hashing for safe online payment.

  • Shortened URL to the online payment page
  • Automatically sent when creating an invoice
  • Secure payment links via hashed URLs
  • Mollie and Stripe as payment providers
  • Delivery reporting for every sent link
Reminders

Automatic appointment reminders via SMS

Prior to measuring and installation appointments, a reminder is automatically sent with the date, time, work address, and contact details of the installer or driver.

  • Automatic reminder with date and time
  • Work address and contact details of installer/driver
  • Sent prior to measuring and installation appointments
  • Linked to the planning module for automatic date/time
  • Configurable per order (on/off)
Appointment remindersToday
Van Dijk GlaswerkenSent
Reminder: Your installation appointment is tomorrow at 09:00 at Keizersgracht 112, Amsterdam. Installer: Jan Bakker (+31 6 5555 0001).
#ORD-1204Installation09:00 — 12:00
De Groot GlasSent
Reminder: Your measurement appointment is tomorrow at 14:00 at Herengracht 56, Amsterdam. Surveyor: Piet Jansen (+31 6 5555 0002).
#ORD-1198Measuring14:00 — 15:00
Martens Glas BVScheduled 16:00
Reminder: Your delivery is scheduled for the day after tomorrow at 10:00 at Prinsengracht 200, Amsterdam.
#ORD-1210Delivery10:00 — 11:00
Status updates

Keep customers informed automatically

Brief notifications about changes in order status. Pick-up confirmations when an order is ready and delivery confirmations after successful delivery — all automatic.

  • Automatic notifications for status changes
  • Pick-up confirmations when an order is ready
  • Delivery confirmations after successful delivery
  • Linked to order module status transitions
  • E.164 validation for reliable delivery
Status updates #ORD-12044 SMS
Order confirmed
“Your order #ORD-1204 is confirmed. Expected delivery date: 8 Mar.”
Delivered
In production
“Your glass is in production. We’ll keep you posted.”
Delivered
Ready for pickup
“Your order is ready. You can pick it up at Madridstraat 8.”
Delivered
Delivered
“Your order has been delivered successfully. Thank you for your trust.”
Pending
350+
Companies
50.000+
SMS per month
98%
Delivered
<5 sec
Delivery time

Seamlessly connected to every module

SMS messages are automatically triggered by order statuses, invoices, appointments, and the dispatch system. All integrated.

Planning
CRM
App
Customer portal
Review
Order processing
Financial
Acceptance links

Automatically contact claim repair companies

SMS to claim repair companies with a link to accept or reject orders. Part of the automatic dispatch system: upon rejection, the next company is automatically contacted.

  • Acceptance or rejection link via SMS to claim repair companies
  • Automatic escalation upon rejection or no response
  • Part of the automatic dispatch system
  • Priority order based on region and availability
  • Full audit trail of every contact and response
Dispatch #ORD-1198Automatic
1. Glasservice AmsterdamDeclined
SMS sent 08:30 • Declined at 08:42 • Reason: no capacity
2. Peters GlasherstelAccepted
SMS sent 08:43 • Accepted at 08:51
3. Van Dijk GlasherstelQueued
Not contacted — job already accepted
Job accepted by Peters Glasherstel in 21 minutes
Configuration

Fine-grained setup of which SMS messages are sent

Configure per order which SMS messages are or are not sent. Configurable sender name per company and automatic E.164 number validation for reliable delivery.

  • Enable or disable SMS per order (disableTextMessages)
  • Flags per document type (invoice, appointment, pick-up)
  • Configurable sender name per company (max. 11 characters)
  • Automatic E.164 number validation and conversion
  • Delivery reporting and status logging per SMS
SMS ConfigurationPer order
#ORD-1204 — Van Dijk Glaswerken
Payment link SMS
Appointment reminder
Status updates
Pickup confirmation
Delivery confirmation
Sender name
BakaGlass
Maximum 11 characters • Configurable per company

The right message, at the right time.
Start today.