From claim report to completion. Baka Glass streamlines every process in your glass repair business — from automatic dispatch to digital signatures on site.
From damage report to handover — every process in your glass repair business runs seamlessly through one platform.
Reports, installers and same-day repair — brought together in real time on one screen.
Via insurer, portal or phone — the system automatically schedules the nearest installer.
Every process in your glass repair business runs seamlessly through one system.
Claim reports come in via the insurer, portal, or phone. The system automatically dispatches the nearest available technician.
Your technician measures on-site with the app, configures the glass, takes photos of the damage, and has the customer sign digitally.
Install glass, have the customer sign for completion, digitally sign the deed of assignment, and automatically request a review.
Schedule appointments close to each other and save an average of €100 per van per day. Automatic route optimization ensures fewer kilometers and more customers.
Your technician configures the replacement glass on-site — dimensions, glass type, treatments. Photos of the damage are automatically linked to the order.
Even if glass items come from different manufacturers. The system automatically compares price, delivery time, and availability and places the order.
Our AI scans incoming order confirmations, compares them with your orders, and flags discrepancies — before it is too late.
After every completion, your customer automatically receives a review request. Satisfied customers are redirected to your Google Reviews page.
Insurers, housing associations, and clients track their repair orders in real-time via the portal. Approve quotes, pay invoices, and view appointments.
Scan glass upon receipt, when picking for the van, and at delivery. Your customer automatically receives a notification when the glass is on its way.
Your customers automatically receive SMS messages at every step — appointment confirmation, "technician on the way", and a review request afterwards.
Bundle multiple orders into one project with progress percentages, milestone invoicing, and post-calculation. Ideal for insurance claims with extra work.